Using the creative problem solving profile (CPSP) for diagnosing and solving real-world problems

Basadur, M.S. and Gelade, G. (2003). Using the creative problem solving profile (CPSP) for diagnosing and solving real-world problems. Emergence: Journal of Complexity Issues in Organizations and Management. Vol. 5, (3), pp 22-47.

Abstract

This paper presents a theory of organizational creativity as a process. It presents a psychological instrument that measures the constructs and stages of the process, called the Creative Problem Solving Profile (CPSP) inventory. The CPSP is a practical approach and tool for understanding applied creativity as a process and for diagnosing and solving real-world problems. The theory consists of four stages: generating, conceptualizing, optimizing and implementing. It differs from other multi-stage creativity theories in that each stage of the CPSP is based on, explained and measured using established cognitive constructs from models of intelligence and educational psychology, including Guilford’s (1967) Structure of Intellect (SOI) and Sternberg’s (1996) Triarchic Intelligence. These constructs differentiate the mental activities from one stage of the CPSP to the next. This paper demonstrates the validity of the approach through a variety of real-world applications and discusses implications for managers and organizations. This paper suggests future research directions, especially for the assessment and dynamics of creativity within organizational (intra-organization), between organizations (inter-organizational), and at the super-organizational (societal) ecosystem level.

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