Insights & Research
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Hospital wait times are problem issues and the focus of numerous studies. It has now become a political nightmare with enough visibility to attract renewed provincial and federal funding. This may not be a matter of making further dollar investments in equipment. Increasingly the issue is around the performance of the processes leading up to treatment.
We live in a world grown skeptical of ‘new and improved’ products and services. Too often, the change is a marketing gimmick – the same old product in a new color, size or package. Sometimes a flashy new gadget or feature is sold as innovation. Invariably, these products fail to improve a company’s market share because they simply don’t offer customers anything they need.
The Frito Lay Corporation of Dallas, Texas faced a compelling business need to find ways to flatten inflationary costs and thus avoid having to continually raise prices as a means to maintain profitability. The company knew it needed to engage employees at every level to use their creativity to find opportunities to do things more innovatively. The organization had a general idea of what it wanted to accomplish, but struggled to find a practical way to make it happen.
A highly effective system for generating innovative thinking is helping LAAAJA colleagues come up with bold business-accelerating ideas that translate into double-digit growth projections through much of the rest of the decade.
Faced with cutthroat competition within the aerospace industry, a manufacturing company was under significant pressure to reduce its costs while enhancing the quality and performance of its components. Although already employing a number of Continuous Improvement (CI) tools to respond to its performance challenges, the company was struggling to achieve long- lasting tangible results.